Shipping Information

The Ultimate Guide To Raising Young Children

Delivery Timings

The table below shows the estimated delivery timings:

Delivery Timings

Country Of Destination (Major Cities/ Office of Mail Exchange) Estimated Delivery Time For Major Cities
(Working Days)
Australia (Sydney, Melbourne, Perth) 9 - 11
Brunei Darussalam (Bandar Seri Begawan) 9 - 11
Canada (Vancouver) 11 - 14
China, People's Republic of (Beijing, Guangzhou, Shanghai) 11 - 13
France (Paris) 10 - 12
Germany (Frankfurt) 10 - 12
Hong Kong (Hong Kong) 8 - 10
India (Chennai, Mumbai, Kokata) 10 - 13
Indonesia (Jakarta, Batam) 10 - 13
Italy (Rome) 12 - 14
Japan (Tokyo, Osaka) 8 - 10
Malaysia (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu) 9 - 11
Netherlands (Amsterdam) 9 - 11
New Zealand (Auckland) 9 - 11
Philippines (Manila) 11 - 13
Singapore 5 - 7
South Africa (Johannesburg) 10 - 12
Sweden (Stockholm) 9 - 11
Switzerland (Zurich) 9 - 11
Taiwan (Taipei) 9 - 11
Thailand (Bangkok) 9 - 11
United Arab Emirates (Dubai) 9 - 13
United Kingdom (London) 9 - 11
United States of America (San Francisco, New York, Honolulu) 11 - 13
Vietnam (Ho Chi Minh) 10 - 13
Other Destinations in Asia and Territories in the Pacific 10 - 15
Other Destinations in the Middle East, Africa, Europe and America 11 - 17

Delivery times are only estimates and may/may not be the actual delivery standard experienced. Any delay at the destination countries is beyond the control of Singapore Post. Estimated delivery time applies only to the major cities/ office of mail exchange. Please allow more time for destinations beyond that. For festive postings to the above major cities, it is advisable to add another 10 working days for airmail.

Order Status

We process orders every day in the order in which they are received. If there is no delay, we will ship out your book within 3 working days. Your book will be sent to you through Singapore Post (Ordinary Airmail). Please make sure that the address you entered is correct, if there are any changes to the address, please email us at support@childrenandeducation.com within the same date of purchase.

If you want to check the status of your order, please use the tracking number that will be sent to your email after the book has been shipped out. There is a possibility that the books are in the midst of being printed if there is no more ready stock which might take a while before the book is shipped out. If this is the case, we will inform you promptly if there is any delay. We seek your understanding and try our best to deliver the book to you as soon as possible.

Shipping and Return Policy

We will, at our discretion, allow for the return or replacement of the book within 60 days from the date of purchase. For example, if there is any defect such as a printing or alignment error.

If you have questions about your order, please email us at support@childrenandeducation.com and we would be happy to assist you.

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